Techgropse

How TechGropse Developed a Scalable eCommerce Mobile App?

Client Overview

MISD is one KSA-based eCommerce application, which is not an application, but rather a personalized shopping hub that provides fashionable clothing, footwear, make-up, and accessories. Gifts and accessories can be customized, offering the users a special feature of changing the product to make it personal. The multi-vendor marketplace provides the shopper with the benefit of ordering goods from various vendors under one order to ensure diversity and convenience.

MISD offers a smooth shopping experience that is straightforward to navigate and offers secure purchasing choices. It also provides personalized gifting services, such as custom gift cards, luxury packaging, and custom address editing to use on special events. Having a multi-currency and multi-language system, MISD is accessible to a wide audience, and everyone has access to the world of fashion and enjoys it.

Industry

eCommerce

Company size

200+

Region

GCC

Target customers

People who shop regularly online for fashion & lifestyle

Business Situation

01

Business Challenges

There was no mobile app, which limited customer reach, engagement, and revenue for MISD, as they had to rely on other channels to earn revenue, which were not that robust.

02

Technical Challenges

MISD was forced to be built up. The main challenges were the development of a mobile structure that would be scalable, AI-powered personalization, cross-platform functionality with a seamless user experience, secure payments, and real-time analytics.

Why was TechGropse their choice?

MISD selected TechGropse because of their established experience in the creation of high-performance, mobile-first applications and the provision of AI-based solutions to suit eCommerce. The fact that TechGropse is capable of creating scalable structures, creating intelligent personalization capabilities, and ensuring smooth user experiences was what they needed to make TechGropse the perfect candidate to help MISD turn their vision into a feature-rich, secure, and engaging mobile application.

Business Solution We Provided

After a thorough discovery session, we began developing a cross-platform, AI-powered eCommerce mobile app. The app was designed to address existing challenges while ensuring full compliance with all relevant local regulations.

Discovery & Research

Strategy & Planning

Design & UX Improvements

Technology Choice and Development

Testing & QA

Go-Live & Maintenance

Key Features Delivered

Multi-Vendor Shopping

Flexible Address Editing

Personalized Gift Cards & Packaging

AI-Powered Fashion Recommendations

Multi-Currency & Multi-Language Support

Express Checkout & Secure Payments

Tech Stack Used

Frontend

ReactJSReact Native

Backend

Node.js

Database

MongoDB

AI

OpenAI GPT-4o

Cloud

AWS

Results & Outcomes

75%
increase in user engagement after app launch
70%
growth in daily active users
65%
rise in completed transactions via the app
60%
improvement in customer retention rate

Before After

Before
  • There was no mobile presence
  • The reach was limited
  • User engagement was lower
  • Low app-based transactions
  • User onboarding was slow
After
  • AI-powered cross-platform mobile app launched
  • Expanded reach across mobile users
  • 75% increase in user engagement
  • 65% rise in completed transactions via the app
  • 50% faster onboarding for new users

MISD: AI-based eCommerce Mobile App

misd

MISD is an eCommerce fashion app that sells fashionable/trendy attire, footwear, cosmetics, and accessories. Having a seamless shopping experience and offering a unique level of customization, users will have a chance to personalize their products, such as necklaces, beforehand, and thus, make each product their own.

  • UAE

    Country

  • 5k+

    Downloads

  • iOS

    Platforms

MISD enhanced its operations through a tailored app we built. Do you also want it?