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Home101 is a comprehensive real estate and home services platform designed to simplify the way people buy, sell, rent, and manage properties. The platform enables users to discover verified property listings, schedule property visits, manage real estate assets, and communicate efficiently with clients. In addition, Home101 offers convenient access to home-related services, allowing users to book and manage essential services directly from the platform.
Real Estate
50+
Vietnam
The platform faced recurring payment gateway failures, transaction inconsistencies, and integration issues that disrupted seamless user payments and subscriptions.
Overlapping property visits and home service bookings created scheduling conflicts, resulting in poor user experiences and operational inefficiencies.
The existing cancellation workflow failed to process refunds accurately, causing delays, customer dissatisfaction, and subscription management complications.
Discovery & Research
Strategy & Planning
Design & UX Improvements
Technology Choice and Development
Testing & QA
Go-Live & Maintenance